Graduate Desktop Support Analyst

About Acturis

Acturis is the UK’s leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.

Why Join The Acturis Team? 

At Acturis we invest in recruiting, developing and promoting talent. With us you will:

• Work with a talented, motivated and friendly group of like-minded colleagues
• Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
• Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
• Receive written constructive performance feedback and encouragement every third so that you know how to improve – you have no idea how unusual this is!
• Be given real responsibility for your own projects as soon as you are ready
• Receive a competitive salary and annual performance-based reviews
• Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
• Receive 25 days’ holiday (plus bank holidays) rising to 30 days over time
• Work from home up to 3 days per week

The Position

As a Graduate IT Desktop Support Analyst you will work in a NOC team to:

• First line support for internal technical issues
• Maintenance of workstations and servers
• Automation of processes using PowerShell
• Usage and implanting of virtual environments
• Maintenance and support of office IT infrastructure
• Administration of hosted services and databases
• Manage the virtual desktop environments

You will be given early responsibility for discrete projects.

Technologies we use on, manage and maintain.

• Microsoft software and operating systems: Windows server 2016, PowerShell, Hyper-V, Active Directory, SCCM, MDT, SQL Server
• Jenkins
• Crucible
• SVN
• BitBucket
• Artifactory
• GIT

Training 

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

• New joiners receive concentrated initial training and close mentoring
• Colleagues are encouraged to complete industry standard training in relevant topics
• More senior colleagues can choose courses with time set aside and the course paid for
• The Acturis management team run training sessions to pass on experience and best practice

About You

The successful candidates will have following attributes:

• Graduated with a 2:1 or above in a technical subject and good A-levels or equivalent
• Keen to embark on a career in IT and passion for technology
• First-rate problem solving skills
• Excellent communication skills
• Client focused with an ability to build relationships with customers
• Logical, well organised and practical
• Confident and eager to take responsibility
• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
• Able to work collaboratively within the team to deliver on accountabilities and responsibilities

How to Apply?

Please click “Apply Now” to complete our online application form. Alternatively, you may email your CV and Cover Letter to recruitment@acturis.com.

Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants. 

Please note Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.

If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email recruitment@acturis.com so that we may accommodate them for you.